WhatsApp fraud that wreaks havoc
WhatsApp fraud is a scam that involves impersonating a family member, often a child, to request that an urgent payment be made by wire transfer.
What are the different phases of this type of fraud?
Avoid being a victim, be suspicious at the slightest detail.
Make sure that messages are truthful.
Contact the relative by other means and ask questions to make sure that it was the relative who contacted you.
Be wary and don't be in a hurry
Rushing, urgency or strange pretexts when requesting an urgent money transfer are clear indicators of fraud.
Do not share details
Never share confidential or personal information via WhatsApp, SMS or any other channel.
There's no time to waste
Immediately contact the 24-hour hotline (or your manager), file a complaint and save the data and information from the conversations.
24-hour customer service hotline 900 40 40 90
Customer service telephone number from abroad +34 938 87 25 25
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