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Mobile payments

Always carry your card with you on your device

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Mobile payments

Always carry your card with you on your device

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If you always carry your mobile phone or smartwatch with you, you will also carry your card. Discover all the ways CaixaBank cards1 can be used with different devices and pay conveniently at contactless points of sale.

Paying with your mobile phone is...

Simple

Save the card you prefer to use for most of your purchases as a favourite.

Secure

Three layers of security and payment authorisation using biometric patterns.

Practical

Pay at any establishment with a card reader, even if you don't have a signal.

Find the ideal mobile payment option for you

  • Google Pay

    Wherever you go with your mobile or Android device, take your CaixaBank card with you.
  • Apple Pay

    If you have an iPhone, Apple Watch, iPad or Mac, your card is always available.
  • Samsung Pay

    Have your card on Samsung devices compatible with Samsung Wallet.
  • Garmin Pay

    Do you like using your Garmin for fitness activities? Well, now you can also use it to pay.
  • Swatch Pay

    Your card always at hand with compatible Swatch watches.
  • Fitbit Pay

    You're just a step away from the convenience of paying with your card, thanks to Fitbit smartwatches.

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  • Google Pay

  • Apple Pay

  • Samsung Pay

  • Garmin Pay

  • Swatch Pay

  • Fitbit Pay
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Frequently asked questions about mobile payment

After the mobile payment activation process, the card appears as "Downloading" and does not finish. What can I do?

Close the CaixaBankNow app and reopen it. You will have to download the mobile payment card again.

Nothing happens when I position my mobile by the POS terminal. What should I do?

Try moving your mobile slowly over the POS terminal. Some mobile phones have a weaker NFC signal and it may take a few seconds to read your card.

Why does the POS terminal not ask me for the PIN?

Mobile payment replaces the card PIN with your mobile's security method (fingerprint, facial recognition, pattern or PIN), which is a much more convenient and secure system.

Can I withdraw money from an ATM?

Yes. Just like making a payment at a POS terminal, if you position your mobile phone by the ATM's contactless reader, you can withdraw cash. In this case, we will ask you for the card PIN.

Can I manage my mobile payment linked cards?

You can activate mobile payment for your card before receiving the physical card, even if the physical card hasn't been activated yet. When you activate mobile payment, a copy of your card will be securely downloaded to your device. This new card can only be used on your device and you can block it without affecting your physical card.

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When you become a customer, you will enjoy fast and secure payment and transfer experiences

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1. Card issued by the hybrid payment institution CaixaBank Payments & Consumer, E.F.C. E.P., S.A.U. ("CPC"), with registered office at Avenida de Manoteras nº 20, Edificio París (28050 Madrid). CaixaBank, S.A. acts as the agent of the card issuing entity. The system chosen by CPC to protect the funds of payment service users is to deposit them in a separate account opened with CaixaBank, S.A.

NRI: 6203-2023/09542

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