In accordance with the new PSD2 regulations, it is necessary that you authorise your online purchases through your CaixaBankNow digital bank.
You will continue to make purchases as before, entering your card details in electronic commerce. Once this step is done, you will have to authorise them from your CaixaBankNow digital bank; you can do it both from your mobile, with the CaixaBankNow app, or from your computer, through the CaixaBankNow website. We explain how:
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Find out how to authorise your purchases
Follow these steps to authorise your purchases from your mobile device with the CaixaBankNow app:
1. When making an online purchase with your CaixaBank business card, you will receive a notification on your mobile phone, in the CaixaBankNow app.
2. Click on the notification or enter the CaixaBankNow app. To access, you need your identifier and password or your biometrical data. When entering, a screen with the "Authorise" button will appear.
3. Verify the details of the purchase and authorise it. It will be available for 7 minutes. You can also cancel it.
In order to authorise online purchases you will need:
If you already have a CaixaBankNow user, you do not need to register again, with your username you can authorize the online purchases you make with your business card
Sign up for digital banking CaixaBankNow*
Download the app from
CaixaBankNow in your Store
CaixaBank
Activate notifications in the CaixaBankNow app to receive alerts
*You can sign up for CaixaBankNow online.
If you are also a CaixaBank customer, you can also go to a CaixaBank branch.
In order to sign up for CaixaBankNow digital banking, it is necessary to have provided a mobile phone number (private or company). If you have not provided it previously, you can do so by contacting your CaixaBank advisor, and if you are not a client, at a CaixaBank branch.
Follow these steps to authorise your purchases from your computer through the CaixaBankNow website:
1.Make your purchase online with your CaixaBank business card.
2. Access your CaixaBankNow digital bank www.caixabank.es with your data from your computer: username and password. When entering, a screen with the "Authorise" button will appear.
3. Verify the details of the purchase and authorise it. It will be available for 7 minutes. You can also cancel it.