
Protect your online security
Become a specialist in detecting fraud.
The internet makes many daily tasks easier, but it's also a place where cybercriminals perfect their deceptive strategies.To avoid falling into their traps, it's essential to act with precision, and an analytical and investigative mindset.
Here you will find the most frequent scams and the best strategies to detect them in time.
Cybercriminals send emails that look legitimate, impersonating banks, companies or official bodies. Their goal is to get you to provide confidential information through a fraudulent link.
This scam works through text messages or messaging apps. Criminals include fraudulent links or telephone numbers to get personal or bank details.
Scammers use phone calls to impersonate banks or companies in an attempt to obtain confidential information.
CaixaBank will not ask you for this information by email or phone.
Log into CaixaBank by typing in the correct address, or use the official app.
Make sure you have the latest version installed and use antivirus protection.
Scams are often disguised as emergencies or threats. Be especially wary of any urgent requests for details or payments.
Keep calm, use your common sense, and if you think you might be a victim of fraud, get in touch with CaixaBank immediately through the official channels: Wall or by calling 938 87 25 25.